Eliza H Accessories Ltd

Last updated: 11 April 2026

1. Introduction

Eliza H Accessories Ltd is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR).

2. Who We Are

Eliza H Accessories Ltd is the data controller. Registered address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. Contact: hello@elizahaccessories.co.uk

We are registered with the Information Commissioner's Office (ICO).

3. What Data We Collect

We may collect the following personal data:

•       Full name

•       Delivery and billing address

•       Email address

•       Phone number (if provided)

•       Payment information (processed securely via Etsy, Shopify or card payment provider — we do not store card details)

•       Order history and preferences

4. How We Use Your Data

We use your personal data to:

•       Process and fulfil your orders

•       Communicate with you about your order

•       Process returns and refunds

•       Comply with our legal obligations

•       Improve our products and services

5. Legal Basis for Processing

We process your data on the following legal bases:

•       Contract — to fulfil your order

•       Legal obligation — to comply with UK law

•       Legitimate interests — to run and improve our business

6. How We Share Your Data

We do not sell your personal data. We may share it with:

•       Delivery providers (Royal Mail, couriers) to fulfil your order

•       Payment processors (Etsy, Shopify, card payment providers)

•       HMRC and other regulatory bodies where legally required

7. Data Retention

We retain your personal data for as long as necessary to fulfil your order and comply with our legal obligations. Financial records are kept for 6 years in line with HMRC requirements.

8. Your Rights

Under UK GDPR you have the right to:

•       Access your personal data

•       Correct inaccurate data

•       Request deletion of your data

•       Object to processing

•       Data portability

To exercise any of these rights, please contact us at hello@elizahaccessories.co.uk.

9. Cookies

Our website may use cookies to improve your browsing experience. You can control cookies through your browser settings.

10. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or destruction.

11. Complaints

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

12. Contact

For any privacy queries: hello@elizahaccessories.co.uk